My policies
NO CANCELLATIONS ON CUSTOM ORDERS
When a custom order is placed, the lace manufacturers begin working on your unit.
Due to customization of your unit to specifically fit your head it may be difficult to find another client/customer to accept your specific measurements color preferences etc...
NO REFUNDS, NO EXCHANGES
SERVICES:
If for any reason you are not satisfied with the application of your lace unit please let the stylist know BEFORE leaving the salon. If a problem may occur afterwards contact the stylist within 24 hours of the time that the service was rendered. And also email [email protected] You will be contacted within 72 hrs of your complaint and hopefully an amicable agreement may be made. At the sole discretion of the stylist a refund of your application fee may or may not be given. No refunds will be given for worn wigs
You will need to sign a written consent stating that you are accepting our refund offer. A refund will then be given of the services rendered minus a 30% processing fee. You may also be required to send an email confirming your acceptance of our policy. The processing fee will not be waived under any circumstances.
Prices: The prices that are listed are subject to change without any given notice. Discounts are given at the sole descretion of the stylist. Do not expect a discount every time you arrive. Do not compare prices with other patrons. Hair weave & lace units are custom made for each individual, prices may vary depending on head size, hair length color etc... Any and All prices are subject to change without notice.
Disclaimer: We are not claiming that any of these celebrities are wearing weaves or lace wigs. All celebrity photos are shown as examples of styles only. We respect and protect the privacy and anonymity of all our celebrity and high profile clients.
MAINTENANCE:
Information given on this site about care and maintenance of your wigs and weaves are collective materials that have been researched by the stylist. However the ending decision is yours on which or whether you choose to follow them or not.
We are not responsible for damages to your unit due to your "negligence" and improper care.
INSTALLATION:
Upon applying your unit the stylist can only inform you of the pros and cons of a product. The choice to use any adhesive and/or remover is strictly up to you. We are in NO way liable for any and all adverse reactions that may be caused by such use. Holding times and Installation longevity varies depends on each individual person. No refunds or re installs or re glue's will be given due to your lace not holding up.
HAIR ORIGIN:
Due to the nature of human hair wigs, weaves and hairpieces No refunds will be given due to variations in hair colors. Shades, hues and tones of hair color may differ in various ways. These units are HANDMADE and the hair comes from LIVING INDIVIDUAL HUMAN HAIR DONORS - No two have donors are alike, therefore No two wigs will ever be exactly alike.
When a custom order is placed, the lace manufacturers begin working on your unit.
Due to customization of your unit to specifically fit your head it may be difficult to find another client/customer to accept your specific measurements color preferences etc...
NO REFUNDS, NO EXCHANGES
- There will be no refunds given on weave and wigs that have been worn out of the salon.
- Due to sanitary reasons under NO circumstances shall monies be refunded on worn wigs,
- Worn wigs may NOT be exchanged.
- Once the lace, weft and or hair has been cut on any item there will be NO refunds & NO exchanges.
SERVICES:
If for any reason you are not satisfied with the application of your lace unit please let the stylist know BEFORE leaving the salon. If a problem may occur afterwards contact the stylist within 24 hours of the time that the service was rendered. And also email [email protected] You will be contacted within 72 hrs of your complaint and hopefully an amicable agreement may be made. At the sole discretion of the stylist a refund of your application fee may or may not be given. No refunds will be given for worn wigs
You will need to sign a written consent stating that you are accepting our refund offer. A refund will then be given of the services rendered minus a 30% processing fee. You may also be required to send an email confirming your acceptance of our policy. The processing fee will not be waived under any circumstances.
Prices: The prices that are listed are subject to change without any given notice. Discounts are given at the sole descretion of the stylist. Do not expect a discount every time you arrive. Do not compare prices with other patrons. Hair weave & lace units are custom made for each individual, prices may vary depending on head size, hair length color etc... Any and All prices are subject to change without notice.
Disclaimer: We are not claiming that any of these celebrities are wearing weaves or lace wigs. All celebrity photos are shown as examples of styles only. We respect and protect the privacy and anonymity of all our celebrity and high profile clients.
MAINTENANCE:
Information given on this site about care and maintenance of your wigs and weaves are collective materials that have been researched by the stylist. However the ending decision is yours on which or whether you choose to follow them or not.
We are not responsible for damages to your unit due to your "negligence" and improper care.
INSTALLATION:
Upon applying your unit the stylist can only inform you of the pros and cons of a product. The choice to use any adhesive and/or remover is strictly up to you. We are in NO way liable for any and all adverse reactions that may be caused by such use. Holding times and Installation longevity varies depends on each individual person. No refunds or re installs or re glue's will be given due to your lace not holding up.
HAIR ORIGIN:
Due to the nature of human hair wigs, weaves and hairpieces No refunds will be given due to variations in hair colors. Shades, hues and tones of hair color may differ in various ways. These units are HANDMADE and the hair comes from LIVING INDIVIDUAL HUMAN HAIR DONORS - No two have donors are alike, therefore No two wigs will ever be exactly alike.